Takealot
Takealot
Online Business
Brand's performance
20.2
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
15.4%
Average Response Time
2.8%
Solution Rate
16.2%
Average Ratings
30.9%
Customer Retention Rate
54.5%
Category ranking
Online Business
1 Takealot 20.2
2 NetFlorist 10
3 Jewlify 10
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Returns

Resolved
Shiraz
Shiraz filed the complaint
21 September 2023
MRRN-MVGOR-56WV

The above return was declined,it's now 3 Weeks and my item is not being returned back to me.

Over 50 emails and I get the same response,we will get back to you.
I want what's rightfully mine.I paid for it, return was declined,that's fine but send my item back to me.Please.
Incident date: 21 September 2023
This complaint was considered resolved.
Complaint #367723
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