Takealot
Takealot
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
11.3%
Average Response Time
2.1%
Solution Rate
11.7%
Average Ratings
50.9%
Customer Retention Rate
54.5%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Return parcel not picked up on first day 28 june 2022...and not ever since

Resolved
5/10
Dave
Dave filed the complaint
28 August 2022
Bought stuff from Takelot. It was not up to standard and i filled the return . Takealot is struggling to pick up my return from 28th of June. Need i say more.
Incident date: 28 June 2022
Dave
5 September 2022
Well - Takealot did pick up my parcel today 5 September. Thank you very much. I will be waiting for my credit .
Dave
Dave rated the brand
10 September 2022

dont know if i will trust them again.

This complaint was considered resolved.
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