Brand's performance

20.4

/100

Weak

Satisfaction Index over the past 12 months.

Response Rate

11.3%

Average Response Time

2.1%

Solution Rate

11.7%

Average Ratings

50.9%

Customer Retention Rate

54.5%

Category ranking

Online Business

1 Superbalist 22

2 Takealot 20.4

3 Jewlify 10

+27 87 362 8000
12th Floor, Takealot Building
10 Rua Vasco Da Gama Plain
Foreshore
Cape Town
8001
[email protected]

Is this your company? Click here

Takealot - Return parcel not picked up on first day 28 june 2022...and not ever since

Dave filed the complaint

28 August 2022

Bought stuff from Takelot. It was not up to standard and i filled the return . Takealot is struggling to pick up my return from 28th of June. Need i say more.

Incident date: 28 June 2022

Dave

5 September 2022

Well - Takealot did pick up my parcel today 5 September. Thank you very much. I will be waiting for my credit .

Dave rated the brand

10 September 2022

dont know if i will trust them again.

Would you buy again? No

5/10

This complaint was considered resolved.

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