Takealot
Takealot
Brand's performance
18.3
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.4%
Average Response Time
4.3%
Solution Rate
11.3%
Average Ratings
41.7%
Customer Retention Rate
44.8%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
Is this your company? Click here

Takealot - Return declined

No resolution
1/10
Ronel Uys
Ronel Uys filed the complaint
25 October 2023
I returned an item,but it was decli ed with no reason. Haven't received it back or the money. I haven't even received a phone call or email explaining why. I have wasted so much money on phone calls,but they dont pick up. Dont know what to do
Incident date: 25 October 2023
Ronel Uys
Ronel Uys rated the brand
9 November 2023

They are terrible. I dint get my money back or the package I returned. Will seek legal advice to resolve this.

This complaint has been considered as not resolved.
Comments
This complaint has no comments yet.