Takealot
Takealot
Brand's performance
18.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.5%
Average Response Time
3.7%
Solution Rate
10.4%
Average Ratings
42.9%
Customer Retention Rate
46.4%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Return

No resolution
Shiraz
Shiraz filed the complaint
22 September 2023
MRRN-MVGOR-56WV

The above return was declined,it's now 3 Weeks and my item is not being returned back to me.

Over 50 emails and I get the same response,we will get back to you.
I want what's rightfully mine.I paid for it, return was declined,that's fine but send my item back to me.Please.
Incident date: 21 September 2023
This complaint has been considered as not resolved.
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