Takealot
Takealot
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
11.9%
Average Response Time
2.6%
Solution Rate
12.2%
Average Ratings
40.9%
Customer Retention Rate
63.6%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Refusing to deliver

No resolution
Khangelwa Mgxotheni
Khangelwa Mgxotheni filed the complaint
11 November 2022
Take a lot canceled my order and increased prices and then sent me communication that the item i bought is not in stock when I can see it in stock. Now I have to re-order the same item I bought two weeks ago , pay more for it and wait another month for the to deliver it. Can take a lot deliver my order please, with everything as I can see the items are in stock.
Incident date: 11 November 2022
This complaint has been considered as not resolved.
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