Brand's performance

Weak

Satisfaction Index over the past 12 months.

Response Rate

11.5%

Average Response Time

4%

Solution Rate

12.2%

Average Ratings

49.5%

Customer Retention Rate

55%

Category ranking

Online Business

1 Superbalist 33.3

2 Takealot 20.8

3 Jewlify 10

+27 87 362 8000
12th Floor, Takealot Building
10 Rua Vasco Da Gama Plain
Foreshore
Cape Town
8001
[email protected]

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Takealot - Refund

Thabi filed the complaint

18 October 2023

good day
Please bring my Smart Tv back or want refund ONLY !!! I HAVE USED year!! i want my Tv back PLEASE i will fix IT for myself!!! im so pissed i have send email to several individual !! im getting copy and paste emails
Saying it will be delivery to my adress for the whole two weeks !! today i received email from Olivia S saying my return its rejected how do you denied giving my TV back i have paid full it wasn't installment i want my tv regardless its not Fix it or not , what is going on here !!! i want my TV! I honestly regret purchasing TV on line with TAKEALOT COMPANY its scam

This complaint has a private attachment.

Incident date: 18 October 2023

This complaint has been considered as not resolved.

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