Takealot
Takealot
Online Business
Brand's performance
20.2
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
15.4%
Average Response Time
2.8%
Solution Rate
16.2%
Average Ratings
30.9%
Customer Retention Rate
54.5%
Category ranking
Online Business
1 Takealot 20.2
2 NetFlorist 10
3 Jewlify 10
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
Is this your company? Click here

Takealot - Refund

No resolution
Molebogeng Oliphant
Molebogeng Oliphant filed the complaint
11 July 2023
Takealot has not yet refunded me people must be aware of takelot scaming their customers. I regret the day I ordered top loader machine and tyre pump on takelot,I could have choose other shops. My order was never delivered its been whole month calling and emailing takelot for my refund.
Incident date: 6 July 2023
This complaint has been considered as not resolved.
Complaint #309523
264 views
0 comments
Report
Comments
This complaint has no comments yet.
Similar complaints
Zelda Vlok
Zelda Vlok
12 May 2025
Takealot - Poor customer service

I am writing to urgently address several issues regarding my recent order. I was…

Awaiting reply
Tracey Lee Van Dalen
Tracey Dalen
28 April 2025
Takealot - Poor customer service

I requested a refund/collection of the item on the 7 March 2025, Collection was…

Awaiting reply
Mark NMBM
Mark NMBM
5 April 2025
Takealot - Takealot refuse to refund for wrong item dispatched

Item Supplied ISBN number 978-93-90213-66-5 (softcover) Item Ordered Per Takealot…

Resolved

This page does not represent the brand's official online site. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. All visible contact information, image or logos are presented according to the information sent by the users and/or the distinctive signs that the brand presents in the market and in its communication.