Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

10%

Average Response Time

2.8%

Solution Rate

10.5%

Average Ratings

36%

Customer Retention Rate

60%

Category ranking

Online Business

1 Takealot 18.1

2 NetFlorist 10

3 Jewlify 10

+27 87 362 8000
12th Floor, Takealot Building
10 Rua Vasco Da Gama Plain
Foreshore
Cape Town
8001
[email protected]

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Takealot - Price gouging

Mr Kramer filed the complaint

12 February 2023

Be aware! I have witnessed on MANY MANY occasions that prices on Takealot are doubling overnight for the same item! Shop around is my advice! I have reported this to Takealot multiple times but they say they have no control. Then why is it that a Seller on Takelot was banned from their platform in January for Price Gouging??
Sort this out please Takealot.

Incident date: 12 February 2023

This complaint has been considered as not resolved.

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