Takealot
Takealot
Online Business
Brand's performance
20.2
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
11.3%
Average Response Time
2.1%
Solution Rate
11.7%
Average Ratings
50.7%
Customer Retention Rate
53.3%
Category ranking
Online Business
1 Takealot 20.2
2 Superbalist 20
3 Jewlify 10
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Price change

No resolution
10/10
Alexander
Alexander filed the complaint
30 July 2022
Yesterday you advertised the Mecer My life CA11Q5 notebook for sale discounted at 32% price R2299.00 on the takealot
online website as well as price check and other news sites I visited, when I checked again later the evening to place an order the discount dropped to 26% and price R2599.00 on the takealot website but not on price check and others
Incident date: 29 July 2022
Alexander
Alexander rated the brand
23 September 2022

Fantastic I cannot fault Mecer, it exceeded my expectations.

This complaint has been considered as not resolved.
Complaint #158922
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