Takealot
Takealot
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
11.3%
Average Response Time
2.1%
Solution Rate
11.9%
Average Ratings
50.7%
Customer Retention Rate
53.3%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
Is this your company? Click here

Takealot - Parcel not delivered it's been a month

No resolution
Anele
Anele filed the complaint
1 October 2022
The worst experience ever!!! I ordered earphones and yhoyhos on the 2 September 2022 and paid for them, for my daughter's birthday as a gift. They still have not arrived!!! I've called 3 times, sent emails, and everytime I call the consultants say they same thing, that they'll escalate the matter, and they'll get back to me! But no one called me back! Needless to say, my daughter did not get a gift this year?!!! I'm extremely disappointed with Takealot!!! Extremely!!!
Incident date: 1 October 2022
This complaint has been considered as not resolved.
Comments
This complaint has no comments yet.