Takealot
Takealot
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
11.9%
Average Response Time
2.6%
Solution Rate
12.2%
Average Ratings
40.9%
Customer Retention Rate
63.6%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Paid for goods and didn't receive it

Resolved
8/10
BOBBY-LIZETTE DE VOS BESTER
BOBBY-LIZETTE BESTER filed the complaint
29 January 2023
I PAID FOR A FEW ITEMS AT TAKELOT, AND RECEIVE SOME AND NOT ALL. I COMPLAINED BUT DID NOT RECEIVE ANY HELP. ALSO I ORDERED SOME ITEMS AND THEY SEND WRONG COLORS. THIS HAPPENED NOW A FEW TIMES. NO ATTENDANCE ARE GIVING TO MY COMPLAINTS AND STILL I DID NOT GET ALL OF MY ITEMS
Incident date: 26 January 2023
BOBBY-LIZETTE DE VOS BESTER
BOBBY-LIZETTE BESTER rated the brand
7 March 2023

I AM SATISFIED THANK YOU

This complaint was considered resolved.
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