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- +27 87 362 8000
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12th Floor, Takealot Building
10 Rua Vasco Da Gama Plain
Foreshore
Cape Town
8001 - [email protected]
Takealot - Order was not delivered
Resolved
Marinda Smit filed the complaint
12 September 2022
I ordered 1 roll - SJG Window Film.
my order was scheduled to be delivered 02/09/2022. i rescheduled the delivery to 05/09/2022 because we left work at 4 and the order was not delivered yet. After tracking my order on Monday 05/09 i saw that my order was marked as delivered 02/09 @ 4:35pm and signed by me. i left work at 4pm so that's not possible.
I've contacted customer service for assistance, how ever I'm not receiving any feedback in regards to my order. This is unprofessional and frustrating.
my order was scheduled to be delivered 02/09/2022. i rescheduled the delivery to 05/09/2022 because we left work at 4 and the order was not delivered yet. After tracking my order on Monday 05/09 i saw that my order was marked as delivered 02/09 @ 4:35pm and signed by me. i left work at 4pm so that's not possible.
I've contacted customer service for assistance, how ever I'm not receiving any feedback in regards to my order. This is unprofessional and frustrating.
Incident date: 12 September 2022
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