Takealot
Takealot
Online Business
Brand's performance
20.1
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
10.8%
Average Response Time
3.9%
Solution Rate
11.1%
Average Ratings
49.5%
Customer Retention Rate
55%
Category ranking
Online Business
1 Superbalist 33.3
2 Takealot 20.1
3 Jewlify 10
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Order not delivered

No resolution
Luyanda Gumede
Luyanda Gumede filed the complaint
21 December 2022
I paid for my order online, it was supposed to be delivered two days ago but nothing.. I received a text saying that receipt was not available which is untrue because nobody ever contacted me.. I need my order or a refund
Incident date: 21 December 2022
This complaint has been considered as not resolved.
Complaint #233822
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