Takealot
Takealot
Online Business
Brand's performance
20.3
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
11.3%
Average Response Time
2.1%
Solution Rate
11.9%
Average Ratings
50.7%
Customer Retention Rate
53.3%
Category ranking
Online Business
1 Takealot 20.3
2 Superbalist 20
3 Jewlify 10
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Order

No resolution
waaiqiem
waaiqiem filed the complaint
3 January 2023
i ordered iphone 7plus brand new but pre owned device was sent which was first purchased back 2017 they not fetching the phone they said they came but no one called or came to fetch it
Incident date: 3 January 2023
This complaint has been considered as not resolved.
Complaint #240423
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