Takealot
Takealot
Brand's performance
19.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.4%
Average Response Time
3.8%
Solution Rate
11.8%
Average Ratings
45.9%
Customer Retention Rate
50%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Non sa plug preventing from product use

No resolution
3/10
Sacha
Sacha filed the complaint
5 August 2023
I purchase a waffle maker from takealot and upon receiving that I was not able to use it as the plug is not a South African type plant and I do not know where to get an adaptor for the waffle maker to be able to be plugged into a wall socket and neither does the product specification stipulate that I need to get a different type of plug in order for it to work.
Incident date: 5 August 2023
Sacha
Sacha rated the brand
11 October 2023

Not brand of choice to me

This complaint has been considered as not resolved.
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