Takealot - Non delivery of items bought on the 05 sept 2023

I PLACED AND PAID FOR MY ORDER ON THE 05 SEPT 2023, IT WAS DUE FOR DELIVERY BY THE 19 SEPT 2023. TODAY IS THE 27 SEPT 2023, STILL THE ORDER HAS NOT BEEN DELIVERED. FAST AND FURIOUS IS APPARENTLY THE COURIER COMPANY THAT IS MEANT TO DELIVER THESE ITEMS. I HAVE MADE NUMEROUS CALLS IN AN ATTEMPT TO TRACE THIS ORDER BUT STILL THERE IS NO POSITIVE RESPONSE. THIS KIND OF TREATMENT IS REALLY DEVASTATING AND LEAVING A BITTER TASTE TO SWALLOW. TAKE A LOT MANAGEMENT SHOULD JUST ONCE UP THEIR GAME WHEN IT COMES TO DELIVERY SERVICES, YOU ARE LACKING ON THAT AREA A BIG DEAL AND THE SOONER YOU DO SOMETHING ABOUT IT, THE BETTER.