Takealot
Takealot
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
10.8%
Average Response Time
3.9%
Solution Rate
11.1%
Average Ratings
49.5%
Customer Retention Rate
55%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - No delivery

Resolved
1/10
Aletta Short
Aletta Short filed the complaint
9 December 2022
My order was delayed yesterday and today. The reason they said that I , the costumer rescheduled the order. Bunch of lies. Their service are pathetic and I wont buy from them anymore
Incident date: 9 December 2022
Aletta Short
Aletta Short rated the brand
14 December 2022

Disappointing...they were a good company a few years ago. As a customer who buys from them on a regularly basis, I'm not order from them again. I actually found some place elsewhere with better service. Got my refund and now i can close this horrible episode

This complaint was considered resolved.
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