Brand's performance

Weak

Satisfaction Index over the past 12 months.

Response Rate

10.8%

Average Response Time

3.9%

Solution Rate

11.1%

Average Ratings

49.5%

Customer Retention Rate

55%

Category ranking

Online Business

1 Superbalist 33.3

2 Takealot 20.1

3 Jewlify 10

+27 87 362 8000
12th Floor, Takealot Building
10 Rua Vasco Da Gama Plain
Foreshore
Cape Town
8001
[email protected]

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Takealot - Missing item in my parcel

Asabele filed the complaint

27 January 2023

There’s is a missing item in my order I ordered 4items but I got 3 of which I paid for all of them ,I would I appreciate if they deliver it as soon as possible,my order was a ghost glue and it’s remover ,wax ,wig cap and frontal band of which the band didn’t arrive

Incident date: 27 January 2023

This complaint has been considered as not resolved.

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