Takealot
Takealot
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
11.4%
Average Response Time
3.9%
Solution Rate
12%
Average Ratings
49.5%
Customer Retention Rate
55%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Missing item from order

No resolution
Ante
Ante filed the complaint
28 December 2022
Ordered Christmas gifts for the kids and only received one. Not getting any response or assistance from Takealot on email or calls
Incident date: 28 December 2022
This complaint has been considered as not resolved.
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