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Takealot
Online Business
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Online Business 563.8 thousand views Average response time is over 15 days
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Is the brand Takealot trustworthy?
Weak
22.6
/100
Weak
Satisfaction Index over the past 12 months.
Response Rate
15.6%
Average Response Time
1.3%
Solution Rate
16.1%
Average Ratings
35%
Customer Retention Rate
75%
Category ranking
Online Business
1 Superbalist 30.9
2 Takealot 22.6
3 NetFlorist 10
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Missing item

Awaiting reply
Anitha Siqhaza
Anitha Siqhaza filed the complaint
1 July 2025
Yesterday my order was out for deliveries and no one called me whole day, when I finally tracked my order after 5pm it was showing "delivered, signed by me" how when no one delivered anything.
No one came to deliver and I was waiting the whole day.
Incident date: 1 July 2025
Anitha Siqhaza
Anitha Siqhaza is awaiting for brand response
Complaint #575325
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