Takealot
Takealot
Online Business
Brand's performance
19.3
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
10.6%
Average Response Time
2.3%
Solution Rate
10.9%
Average Ratings
40.9%
Customer Retention Rate
63.6%
Category ranking
Online Business
1 Takealot 19.3
2 Jewlify 10
3 NetFlorist 10
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
Is this your company? Click here

Takealot - Missing handle

No resolution
Michael
Michael filed the complaint
3 August 2022
I brought a potato slicer but unfortunately there was a missing handle inside the box of a spiral potato slicer
Incident date: 3 August 2022
This complaint has been considered as not resolved.
Complaint #161622
346 views
0 comments
Report
Comments
This complaint has no comments yet.
Similar complaints
isaya ngobeni
isaya ngobeni
16 January 2025
Takealot - Payment problem

Good day sir/madam I've bought two item from you, i was suppose to pay for four…

Awaiting reply
Bronwyn Roberts
Bronwyn Roberts
29 November 2024
Takealot - Watchly watch a fake

I recently ordered a Watchly watch from Takealot , but the watch I received is a…

No resolution
Stel
Stel
26 November 2024
Takealot - Damaged and contaminated product received

I am writing to express my extreme dissatisfaction and utter disgust regarding a…

No resolution

This page does not represent the brand's official online site. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. All visible contact information, image or logos are presented according to the information sent by the users and/or the distinctive signs that the brand presents in the market and in its communication.