Takealot
Takealot
Brand's performance
17.8
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11%
Average Response Time
3.6%
Solution Rate
11.5%
Average Ratings
41.1%
Customer Retention Rate
42.9%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Lies

No resolution
Abongile
Abongile filed the complaint
7 August 2021
I have never experienced so much emotional distress and and anxiety with anyone my whole life. You fucking said I will get my * FORBIDDEN * today before 5 pm, when that time comes you say the 10th? I’m suing for emotional stress! I have literally taken all the anxiety pills I have ! Because of this kak. Y’all are paying my psychiatrist fees I’m done with this. Send all my money back and you will be hearing from my lawyer for everything you all have put me through. I have had 3 mental breakdowns in less than 24 hours. You guys are disrespectful and insensitive. I’m so hurt ? why would you lie to me like this? I want my money back and compensation for what you have put me through
This complaint has a private attachment.
Incident date: 26 July 2021
This complaint has been considered as not resolved.
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