Takealot
Takealot
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
11.3%
Average Response Time
2.1%
Solution Rate
11.7%
Average Ratings
50.7%
Customer Retention Rate
53.3%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Late delivery

No resolution
shanice wessels
shanice wessels filed the complaint
23 January 2022
I am really dissapointed in your service. I bought a laptop and mouse on Friday 21 January 2022 and paid R100 for my stuff to be delivered on Saturday. It's Sunday and I am still waiting. I got an sms saying my delivery is rescheduled for Monday 24 January. Now my question is: Why did I pay R100 for early delivery? I just want my R100 back and I want it paid into my account and not on my takealot.com account.
Incident date: 21 January 2022
This complaint has been considered as not resolved.
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