Takealot
Takealot
Online Business
Brand's performance
19.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.4%
Average Response Time
3.8%
Solution Rate
11.8%
Average Ratings
45.9%
Customer Retention Rate
50%
Category ranking
Online Business
1 Superbalist 43.6
2 Takealot 19.5
3 Jewlify 10
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
Is this your company? Click here

Takealot - Lack of communication

No resolution
Sboniso
Sboniso filed the complaint
1 July 2021
I order a stand on the 05/06/2021 I have still not received.I spoke to 3 different ladies at Takealot they promised to follow up and revert to me am still waiting.
Incident date: 1 July 2021
This complaint has been considered as not resolved.
Complaint #28321
258 views
0 comments
Report
Comments
This complaint has no comments yet.
Similar complaints
WILLEM VILJOEN
WILLEM VILJOEN
11 September 2024
Takealot - Very unsatisfied service. no customer service

Half package on delivery and no customer service back to me. No one is coming to…

Awaiting reply
Amanda Whitehead
Amanda Whitehead
7 September 2024
Takealot - Takelot delivery times

Have just received a delivery after 5pm on a Saturday. Why does Takealot choose…

Awaiting reply
Masabata ThAkeli
Masabata ThAkeli
26 August 2024
Takealot - Screen problem

I returned my laptop last week because it has a screen problem but now you said…

Awaiting reply

This page does not represent the brand's official online site. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. All visible contact information, image or logos are presented according to the information sent by the users and/or the distinctive signs that the brand presents in the market and in its communication.