Takealot
Takealot
Online Business
Brand's performance
20.4
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
11.3%
Average Response Time
2.1%
Solution Rate
11.7%
Average Ratings
50.9%
Customer Retention Rate
54.5%
Category ranking
Online Business
1 Superbalist 22
2 Takealot 20.4
3 Jewlify 10
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Lack of communication

No resolution
Sboniso
Sboniso filed the complaint
1 July 2021
I order a stand on the 05/06/2021 I have still not received.I spoke to 3 different ladies at Takealot they promised to follow up and revert to me am still waiting.
Incident date: 1 July 2021
This complaint has been considered as not resolved.
Complaint #28321
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