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- +27 87 362 8000
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12th Floor, Takealot Building
10 Rua Vasco Da Gama Plain
Foreshore
Cape Town
8001 - [email protected]
Takealot - Incorrect product received
No resolution
Fiona filed the complaint
19 September 2023
I ordered loadshedding light bulbs, I ordered the 7watt & they sent the 5 watt.
I paid for the 7watt.
I feel that they did this on purpose, thinking I would not notice, because we desperately need the bulbs I feel hard done by as the up & down of returning from Take Alot & waiting for a refund to get the correct order is unfair.
That would mean I have to pay another R65.00 for delivery.
KRAZEPRICE should reimburse my difference as now I'm stuck with 5watt bayonet bulbs.
This is so frustrating.
I paid for the 7watt.
I feel that they did this on purpose, thinking I would not notice, because we desperately need the bulbs I feel hard done by as the up & down of returning from Take Alot & waiting for a refund to get the correct order is unfair.
That would mean I have to pay another R65.00 for delivery.
KRAZEPRICE should reimburse my difference as now I'm stuck with 5watt bayonet bulbs.
This is so frustrating.
This complaint has a private attachment.
Incident date: 19 September 2023
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