Takealot
Takealot
Online Business
Brand's performance
20.3
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
11.3%
Average Response Time
2.1%
Solution Rate
11.9%
Average Ratings
50.7%
Customer Retention Rate
53.3%
Category ranking
Online Business
1 Takealot 20.3
2 Superbalist 20
3 Jewlify 10
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Incorrect content

No resolution
Tenille
Tenille filed the complaint
19 October 2022
I ordered 10 bottles of Paul John Whiskey, only to receive 500ml bottles of Valpre spring water wrapped in bubble wrap with Paul John stickers on.

I do not want my money back, i need the 10 bottles of whiskey to be delivered as agreed by your company . I have a party arranged for friday night and no whiskey to serve.

I do not want a refund.
This complaint has a private attachment.
Incident date: 19 October 2022
This complaint has been considered as not resolved.
Complaint #195622
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