Takealot
Takealot
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
11.4%
Average Response Time
3.9%
Solution Rate
12%
Average Ratings
49.5%
Customer Retention Rate
55%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Incomplete order received

No resolution
Carmen Robberts
Carmen Robberts filed the complaint
27 December 2022
On 18 December 2022 I ordered a pack of 2 yo-yo's (one red and one black).
The parcel was delivered to me on 23 December 2022.
When we opened the box on Christmas day there was only 1 yo-yo (a black one) in the box.
This complaint has a private attachment.
Incident date: 27 December 2022
Carmen Robberts
26 January 2023
Please communicate with me via email only
This complaint has been considered as not resolved.
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