Takealot
Takealot
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
11.4%
Average Response Time
3.9%
Solution Rate
12%
Average Ratings
49.5%
Customer Retention Rate
55%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - I returned a product with all its accessories they say something is missing and now my return is declined

No resolution
Madie
Madie filed the complaint
22 December 2022
I returned a product with all its accessories but now they say something is missing and they declined my return... What happens now
Incident date: 22 December 2022
This complaint has been considered as not resolved.
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