Takealot
Takealot
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
11.9%
Average Response Time
2.6%
Solution Rate
12.5%
Average Ratings
40.9%
Customer Retention Rate
63.6%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Good bought not delivered

No resolution
luzuko ndyalivane
luzuko ndyalivane filed the complaint
16 November 2023
GOD you are such a terribly company.....i returned my car speakers and they were rejected on the 3 November 2023, and since today i have not recieved ANY SMS, ANY EMAIL OR ANY OTHER communication informing me when i will recieve back the rejected speakers. I have been calling takealot EVERYDAY since then. Up to today, i dont have the speakers but you happily take my money and i do not have any communication as to what is happening....I HAVE BEEN CALLING THE 087 362 8000 EVERYDAY WITHOUT FAIL AND I AM TOLD THE SME THING...YOU WILL EXCALATE MY COMPLAIN. MY REFERENCE NUMBER IS Ref - MRRN-MVEBX-N4N7. Please send me back the speakers i paid for SCAMERS
Incident date: 16 November 2023
This complaint has been considered as not resolved.
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