Takealot
Takealot
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
11.4%
Average Response Time
3.9%
Solution Rate
12%
Average Ratings
49.5%
Customer Retention Rate
55%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Drivers never call

No resolution
1/10
Gareth
Gareth filed the complaint
5 September 2022 (edited on 5 September 2022)
The drivers for takelot never call you when they deliver your parcel.

They just come to the security gate and return back with your parcel.

Please buy your drivers airtime
Incident date: 5 September 2022
Gareth
Gareth rated the brand
14 November 2022

Never resolved anything

This complaint has been considered as not resolved.
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