Takealot
Takealot
Brand's performance
17.1
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
10%
Average Response Time
3.4%
Solution Rate
10.2%
Average Ratings
41.1%
Customer Retention Rate
42.9%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Driver throws the box infront of my house

No resolution
Caleb
Caleb filed the complaint
29 July 2022
The driver had come and fetched my product I wanted to return. He then opened the box and made sure the product was inside.
Once I left to go inside he took the product out the box and threw the box in front of my gate !!
I am so scared because if he gets to the warehouse and the product Is cracked they will say it’s me in the mean time I gave it yo him and everything was fine!
I couldn’t believe it when I saw what the driver had done!
This complaint has a private attachment.
Incident date: 29 July 2022
This complaint has been considered as not resolved.
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