Takealot
Takealot
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
11.4%
Average Response Time
3.9%
Solution Rate
12%
Average Ratings
49.5%
Customer Retention Rate
55%
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  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Driver hit my stationery car from behind

No resolution
Kabelo sanyane
Kabelo sanyane filed the complaint
4 September 2022
Name Kabelo sanyane
Contact Number 0737756011
Email [email protected]
Contact Reason: General Enquiry
Message: Good afternoon.

My car was hit by a MR D Driver yesterday in chantelle,akasia,Ptretoria.

I have pictures and a video of the driver in question wearing uniform and all .
I have complained on the takealot customer service portal soooo many times.

Your driver car from behind on the 31st September, in a T junction admits to having been in a rush to Meet his delivery.

This happened around 5pm.

He had a Takealot item to deliver.

He said he admits fault and is willing to repair the car but cannot pay for it now the Company will Repair it (All this was said in Good faith and I saw no need to Involve the Police as the damage is minor ) arrangements will be made (Employer and Employee Relations) I should go ahead and Talk to head office to tell them what happenedand this will be dealt with internally.

Driver details; MR KA MOKGADI
TEL:0676745307
White polo vivo, Registration :CX 50 FK GP
ID:8301065942082
I have pictures of the scene and A quotation of the Cost.
Please urgently get back to me.

I am Extremely disappointed and irritated as there has not been any TELEPHONIC Engagement from takealot.

All I Receive are Automated General System Reports ,I do not need one now!!!

my number is 0737756011
This complaint has a private attachment.
Incident date: 31 August 2022
This complaint has been considered as not resolved.
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