Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

10%

Average Response Time

2.8%

Solution Rate

10.5%

Average Ratings

36%

Customer Retention Rate

60%

Category ranking

Online Business

1 Takealot 18.1

2 NetFlorist 10

3 Jewlify 10

+27 87 362 8000
12th Floor, Takealot Building
10 Rua Vasco Da Gama Plain
Foreshore
Cape Town
8001
[email protected]

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Takealot - Disapponted

nokwazi khawula filed the complaint

27 January 2025

I am so disappointed in Takealot, i ordered last week and phone was suppose to be delivered on 22/01/2025 and i waited but it says i was not available while they did not call, and i rescheduled for 27/01/2025 and again they say the same thing, but im available, can i get my order or my money back

This complaint has a private attachment.

Incident date: 27 January 2025

This complaint has been considered as not resolved.

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