Takealot
Takealot
Online Business
Brand's performance
20.3
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
11.3%
Average Response Time
2.1%
Solution Rate
11.9%
Average Ratings
50.7%
Customer Retention Rate
53.3%
Category ranking
Online Business
1 Takealot 20.3
2 Superbalist 20
3 Jewlify 10
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Disappointed

No resolution
Dawood
Dawood filed the complaint
19 January 2023
I bought the 15lt Jumbo digital silver crest airfryer from takealot for my Dad has a birthday present as it showed on the takealot app that it is a multifunctional airfryer with a rotisserie function but when my dad opened it. It did not have the rotisserie function at all.
This complaint has a private attachment.
Incident date: 19 January 2023
Dawood
Dawood
3 February 2023
Good morning I am still waiting for feedback on my complaint
This complaint has been considered as not resolved.
Complaint #252323
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