Takealot
Takealot
Online Business
Brand's performance
20.1
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
10.8%
Average Response Time
3.9%
Solution Rate
11.1%
Average Ratings
49.5%
Customer Retention Rate
55%
Category ranking
Online Business
1 Superbalist 33.3
2 Takealot 20.1
3 Jewlify 10
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Dell refurbished desktop computers

Resolved
2/10
James
James filed the complaint
14 November 2022
The item arrived a day late even though we paid for priority delivery. The computer worked for 2 weeks and then would no longer boot up. Returned the item. The replacement was also defective. See complaint number #117032135 - 9 November 2022.
Incident date: 19 October 2022
James
James rated the brand
12 December 2022

Unrealiable

This complaint was considered resolved.
Complaint #206622
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