Takealot
Takealot
Online Business
Brand's performance
20.3
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
11.3%
Average Response Time
2.1%
Solution Rate
11.9%
Average Ratings
50.7%
Customer Retention Rate
53.3%
Category ranking
Online Business
1 Takealot 20.3
2 Superbalist 20
3 Jewlify 10
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Delivery date changed

No resolution
Rejoyce
Rejoyce filed the complaint
5 September 2022
I bought an item at takealot as a birthday gift for Saturday the 10.09.2022 and attended the party in Free State.

The initial delivery date by supplier was Wednesday 07.09.2022, now they say the item is only going to be ready by 12.09.2022 order placed 02.09.2022.

This is unacceptable.
Incident date: 5 September 2022
This complaint has been considered as not resolved.
Complaint #177422
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