Takealot
Takealot
Online Business
Brand's performance
20.1
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
10.8%
Average Response Time
3.9%
Solution Rate
11.1%
Average Ratings
49.5%
Customer Retention Rate
55%
Category ranking
Online Business
1 Superbalist 33.3
2 Takealot 20.1
3 Jewlify 10
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
Is this your company? Click here

Takealot - Delivery canceled

No resolution
Naledi Shitlhane
Naledi Shitlhane filed the complaint
9 February 2023
A delivery person was lazy and decided to cancel my order now I have to order again or collect it myself. I'm very pissed I really need the order asap
Incident date: 9 February 2023
This complaint has been considered as not resolved.
Complaint #264423
510 views
0 comments
Report
Comments
This complaint has no comments yet.
Similar complaints
Paul N
Paul N
3 October 2024
Takealot - Takealot return not being delivered to me after 3 weeks

After returning an item due to it not being what was advertised, my return was declined…

Awaiting reply
Jurgens Theron
Jurgens Theron
23 September 2024
Takealot - Search option

It is really impossible to use your search function. I dont have the time to go…

Awaiting reply
WILLEM VILJOEN
WILLEM VILJOEN
11 September 2024
Takealot - Very unsatisfied service. no customer service

Half package on delivery and no customer service back to me. No one is coming to…

Awaiting reply

This page does not represent the brand's official online site. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. All visible contact information, image or logos are presented according to the information sent by the users and/or the distinctive signs that the brand presents in the market and in its communication.