Category ranking
- +27 87 362 8000
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12th Floor, Takealot Building
10 Rua Vasco Da Gama Plain
Foreshore
Cape Town
8001 - [email protected]
Takealot - Delivery
No resolution
Cemone filed the complaint
29 December 2021
My status says that they tried to deliver but no one called/messaged me because I've been and still am at home.
The driver can't just stop at my house and decide that here is no one. He didn't call, shout or message me, so how can he have known. So he just decides no one is at home. Delivery states between 08h00 and 17h00 and take a lot delivers anytime between those times so call when outside! Why wasn't I called. This isn't the first time and that's why I am complaining because it happens so often and then they just change the date like it's nothing!
I would have answered my phone or would have had a number to call back if he called!
The driver can't just stop at my house and decide that here is no one. He didn't call, shout or message me, so how can he have known. So he just decides no one is at home. Delivery states between 08h00 and 17h00 and take a lot delivers anytime between those times so call when outside! Why wasn't I called. This isn't the first time and that's why I am complaining because it happens so often and then they just change the date like it's nothing!
I would have answered my phone or would have had a number to call back if he called!
Incident date: 29 December 2021
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