Takealot
Takealot
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
12.3%
Average Response Time
2.3%
Solution Rate
12.3%
Average Ratings
49.1%
Customer Retention Rate
72.7%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Deliveries

No resolution
Johann Koekemoer
Johann Koekemoer filed the complaint
23 August 2022
Yesterday morning before 9am I ordered an item from Takelot it did not give me an option for picking up the item at one of their "pick up points" only delivery options. I chose the same day delivery for R90. Its now day 2 and still have not received the item. 2nd Day delivery is cheaper than same day.
Incident date: 22 August 2022
This complaint has been considered as not resolved.
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