Takealot
Takealot
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
10.8%
Average Response Time
3.9%
Solution Rate
11.1%
Average Ratings
49.5%
Customer Retention Rate
55%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Delay in delivery

No resolution
Marilize Zwarts
Marilize Zwarts filed the complaint
4 July 2022
I placed and paid my order on the 27 June 2022.
I got a delivery date by Thu 7 July 2022
I was happy with this date because their is a birthday gift for my grandma's 80th
No I see they update thr delivery date to Thu 14 Jul 2022.
A 7 day waitimg period moved to 14 days.
The whole idea of ordering online is to het security on your oder.
Very unhappy with the delay.
Very frustrating.
Incident date: 4 July 2022
This complaint has been considered as not resolved.
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