Takealot
Takealot
Online Business
Brand's performance
20.2
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
11.3%
Average Response Time
2.1%
Solution Rate
11.7%
Average Ratings
50.7%
Customer Retention Rate
53.3%
Category ranking
Online Business
1 Takealot 20.2
2 Superbalist 20
3 Jewlify 10
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Damaged unit

No resolution
Dev
Dev filed the complaint
9 December 2022
Bought a ecoflow max usp, marked down. The installation was very poor, the unit was forced installed with major damage to the battery, screws and unit. This item is either a factory reject or a returned unit. The item is costly, and one expects a good quality item regardless off the discount. Not sure if takealot is selling damaged units marked down?
Incident date: 9 December 2022
This complaint has been considered as not resolved.
Complaint #225022
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