Takealot
Takealot
Online Business
Brand's performance
20.3
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
11.5%
Average Response Time
2.1%
Solution Rate
11.9%
Average Ratings
50.7%
Customer Retention Rate
53.3%
Category ranking
Online Business
1 Takealot 20.3
2 Superbalist 20
3 Jewlify 10
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
Is this your company? Click here

Takealot - Damaged laptop

No resolution
Maluleke
Maluleke filed the complaint
13 September 2022
I returned my laptop last week Thursday because the plastic that covers the screen was loose(the laptop was still fully functional). I got a feedback from takealot that the laptop is damage and the damage reffered to is not the one i was complaining about and was not was not damaged at that point. The laptop was returned in a bad condition and not working
Incident date: 13 September 2022
This complaint has been considered as not resolved.
Complaint #180622
759 views
0 comments
Report
Comments
This complaint has no comments yet.
Similar complaints
Bronwyn Roberts
Bronwyn Roberts
29 November 2024
Takealot - Watchly watch a fake

I recently ordered a Watchly watch from Takealot , but the watch I received is a…

Awaiting reply
Stel
Stel
26 November 2024
Takealot - Damaged and contaminated product received

I am writing to express my extreme dissatisfaction and utter disgust regarding a…

Awaiting reply
Neolin Mbombi
Neolin Mbombi
8 November 2024
Takealot - Mrrn-vbmka-5kj8) (ref. 57098049

Wakheni.T (takealot.com) Nov 7, 2024, 10:10 GMT+2 Hi Neolin, I trust this email…

Awaiting reply

This page does not represent the brand's official online site. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. All visible contact information, image or logos are presented according to the information sent by the users and/or the distinctive signs that the brand presents in the market and in its communication.