Takealot
Takealot
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
11.5%
Average Response Time
2.1%
Solution Rate
11.9%
Average Ratings
50.7%
Customer Retention Rate
53.3%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Damaged laptop

No resolution
Maluleke
Maluleke filed the complaint
13 September 2022
I returned my laptop last week Thursday because the plastic that covers the screen was loose(the laptop was still fully functional). I got a feedback from takealot that the laptop is damage and the damage reffered to is not the one i was complaining about and was not was not damaged at that point. The laptop was returned in a bad condition and not working
Incident date: 13 September 2022
This complaint has been considered as not resolved.
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