Takealot
Takealot
Brand's performance
18.3
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.4%
Average Response Time
4.3%
Solution Rate
11.3%
Average Ratings
41.7%
Customer Retention Rate
44.8%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Damaged hairtopper

No resolution
Kulsum
Kulsum filed the complaint
5 July 2023
I purchased a hairtopper from take alot and only started using it recently. The clips are coming loose and the hair is starting to break off. I am very unhappy because spent alot of money on it.
Incident date: 5 July 2023
This complaint has been considered as not resolved.
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