Takealot
Takealot
Brand's performance
18.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.5%
Average Response Time
3.7%
Solution Rate
10.4%
Average Ratings
42.9%
Customer Retention Rate
46.4%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Damaged hair topper

No resolution
Kulsum
Kulsum filed the complaint
5 July 2023
So I purchased a hairtopper and only started using the item recently but the clips are coming loose and the hair became so britlle and damaged after I have flatiron it but on the description it says clearly it can be flatironed. I'm very disspaointed because I've paid alot of money for it and was happy when I got it but now I'm super disappointed
Incident date: 5 July 2023
This complaint has been considered as not resolved.
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