Brand's performance

Weak

Satisfaction Index over the past 12 months.

Response Rate

12.3%

Average Response Time

2.3%

Solution Rate

12.3%

Average Ratings

49.1%

Customer Retention Rate

72.7%

Category ranking

Online Business

1 Takealot 22.3

2 Jewlify 10

3 NetFlorist 10

+27 87 362 8000
12th Floor, Takealot Building
10 Rua Vasco Da Gama Plain
Foreshore
Cape Town
8001
[email protected]

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Takealot - Damage to pc

Tshegofatso Mampane filed the complaint

7 June 2022

I bought a Volkano Notebook Stand Arctic Series from Takealot. After one use my PC could not operate without being connected to a wall socket. I am not certain what this product did to my PC's battery but I am extremely furious with Takealot and Volkano. I am a struggling student and cannot afford to repair this PC, which I bought early last year from Takealot.

Please assist.

Incident date: 2 June 2022

This complaint has been considered as not resolved.

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