Takealot
Takealot
Brand's performance
16.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
9.7%
Average Response Time
3.5%
Solution Rate
9.8%
Average Ratings
38%
Customer Retention Rate
44%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Damage to pc

No resolution
Tshegofatso Mampane
Tshegofatso Mampane filed the complaint
7 June 2022
I bought a Volkano Notebook Stand Arctic Series from Takealot. After one use my PC could not operate without being connected to a wall socket. I am not certain what this product did to my PC's battery but I am extremely furious with Takealot and Volkano. I am a struggling student and cannot afford to repair this PC, which I bought early last year from Takealot.

Please assist.
Incident date: 2 June 2022
This complaint has been considered as not resolved.
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