Takealot
Takealot
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
11.3%
Average Response Time
2.1%
Solution Rate
11.7%
Average Ratings
50.9%
Customer Retention Rate
54.5%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
Is this your company? Click here

Takealot - Constantly wrong delivery

No resolution
michelle
michelle filed the complaint
2 September 2022
I am finding irritating every time you order from Takealot you will get incorrect order, I have placed a huge number of orders for mats which was supposed to be delivered on Monday and they deliver on Friday but still deliver incorrect colour of the mat which I never ordered. This is happening frequently where I have to return order for them to deliver the correct one . Takelot need to get people that will be very accurate when it comes to sending correct orders to customers .
Incident date: 2 September 2022
This complaint has been considered as not resolved.
Comments
This complaint has no comments yet.