Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

11.2%

Average Response Time

3.7%

Solution Rate

11.6%

Average Ratings

45.9%

Customer Retention Rate

50%

Category ranking

Online Business

1 Superbalist 43.6

2 Takealot 19.4

3 Jewlify 10

+27 87 362 8000
12th Floor, Takealot Building
10 Rua Vasco Da Gama Plain
Foreshore
Cape Town
8001
[email protected]

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Takealot - Bad very bad

Tony filed the complaint

15 June 2022

This is really sad that takealot has become a no care company you order one thing you get someone else order or they just don't deliver at all
I ordered a birthday percent on the 13th and should have been delivered to day only to get sms I wasn't available for delivery yet we stayed waiting for delivery no phone call nothing

Incident date: 15 June 2022

This complaint has been considered as not resolved.

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