Takealot
Takealot
Brand's performance
18.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.4%
Average Response Time
3.6%
Solution Rate
10.4%
Average Ratings
42.9%
Customer Retention Rate
46.4%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Bad very bad

No resolution
Tony
Tony filed the complaint
15 June 2022
This is really sad that takealot has become a no care company you order one thing you get someone else order or they just don't deliver at all
I ordered a birthday percent on the 13th and should have been delivered to day only to get sms I wasn't available for delivery yet we stayed waiting for delivery no phone call nothing
Incident date: 15 June 2022
This complaint has been considered as not resolved.
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