Is the brand Takealot trustworthy?

Weak

Satisfaction Index over the past 12 months.

Response Rate

15.6%

Average Response Time

1.3%

Solution Rate

16.1%

Average Ratings

35%

Customer Retention Rate

75%

Category ranking

Online Business

1 Superbalist 30.9

2 Takealot 22.6

3 NetFlorist 10

+27 87 362 8000
12th Floor, Takealot Building
10 Rua Vasco Da Gama Plain
Foreshore
Cape Town
8001
[email protected]

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Takealot - Bad very bad

Tony filed the complaint

15 June 2022

This is really sad that takealot has become a no care company you order one thing you get someone else order or they just don't deliver at all
I ordered a birthday percent on the 13th and should have been delivered to day only to get sms I wasn't available for delivery yet we stayed waiting for delivery no phone call nothing

Incident date: 15 June 2022

This complaint has been considered as not resolved.

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