Takealot - Bad delivery personnel

hi I bought a dstv decoder from takealot & delivery was scheduled for 15th November
my yard is small with lock up gates & fencing & driveway gate is about 10 meters from my lounge
I was sitting in the lounge & door open & heard a diesel vehicle so I looked & a bakkie turn & park in front of my neighbors house so I sat down again
next thing I heard a noise & my dog was barking so I went outside to see a takealot box lying on my concrete driveway & a man about to walk away I shouted at him & asked why u throw my package & he gave a pathetic excuse the dog.
my dog is inside yard gates locked & he must bark if someone unknown at the gate so I asked him nothing to sign he says no he signed it .. I told him I can say I never received package & then I phoned delivery team in durban & spoke to wade & he promised to call back after 5 minutes it's now 4 days still never call & numerous emails to takealot help platform but no response
this is how takealot deliver peoples packages just come throw over peoples gate & self sign
I worked for a long distance freight company ( Kings road freight) in operations & made sure every complaint was handled promptly
to top it of I get the package tracking say delivered & signed by rameshchandra Harrikissoon..... what a load of bull & if I want I can take them up coz I never signed