Takealot
Takealot
Brand's performance
19.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
10.7%
Average Response Time
2.3%
Solution Rate
10.9%
Average Ratings
40.9%
Customer Retention Rate
63.6%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
Is this your company? Click here

Takealot - About sweatingpants

No resolution
Werda bain
Werda bain filed the complaint
1 November 2022
Dear sir

I want to put n complains in agains takealot i bougth n adidas sweatspant by them and i fetch it 29/10/2022 at port elizabeth takealot when i came home i open the box and take the pants out then i saw that pants is so small than i put it back in the plastick back and put it in the box again rhen i close it then after n hour walk back to takealot and that woman open the box again and take the pants out and took out the plasticbag and said to me it is also small and i said i want my refund then she send it back my husband get n email and told then my refund is declined and they want to send that same pants back to me then i send them back n email i want my refund back i gave then 1day i not going true my money in the water they mess with the wrong person i told them also i dont want that pants
This complaint has a private attachment.
Incident date: 1 November 2022
This complaint has been considered as not resolved.
Comments
This complaint has no comments yet.