Takealot
Takealot
Brand's performance
18.2
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11%
Average Response Time
3.6%
Solution Rate
11.3%
Average Ratings
42.4%
Customer Retention Rate
44.8%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - #8821

No resolution
Nondumiso Mthembu
Nondumiso Mthembu filed the complaint
11 February 2021
Bought a Baby Bullet blender and they delivered the box was opened and the cookbook that was supposed to be inside was not included, paid R989 for this
Incident date: 11 February 2021
This complaint has been considered as not resolved.
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