Takealot
Takealot
Online Business
Brand's performance
18.1
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
10%
Average Response Time
2.8%
Solution Rate
10.5%
Average Ratings
36%
Customer Retention Rate
60%
Category ranking
Online Business
1 Takealot 18.1
2 NetFlorist 10
3 Jewlify 10
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
Is this your company? Click here

Takealot - #8821

No resolution
Nondumiso Mthembu
Nondumiso Mthembu filed the complaint
11 February 2021
Bought a Baby Bullet blender and they delivered the box was opened and the cookbook that was supposed to be inside was not included, paid R989 for this
Incident date: 11 February 2021
This complaint has been considered as not resolved.
Complaint #8821
376 views
0 comments
Report
Comments
This complaint has no comments yet.
Similar complaints
Sibusiso Hlatshwayo
Sibusiso Hlatshwayo
17 March 2025
Takealot - Bad customer service

They do not honor their guarantee on items. Logged a return some 2 weeks ago to…

Awaiting reply
Bonnie Schumann
Bonnie Schumann
3 March 2025
Takealot - Failure to refund for defective products

I bought 2 stable doors on Takealot, they were delivered 10 Dec 2024. I logged a…

Awaiting reply
nokwazi khawula
nokwazi khawula
27 January 2025
Takealot - Disapponted

I am so disappointed in Takealot, i ordered last week and phone was suppose to be…

No resolution

This page does not represent the brand's official online site. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. All visible contact information, image or logos are presented according to the information sent by the users and/or the distinctive signs that the brand presents in the market and in its communication.